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Your position: Home / Delivery Time

Delivery Time

Delivery Time and Shipping Method:

Delivery Time:

In-Stock orders typically ship within 1-3 business days. Orders placed Saturday-Sunday should ship out Monday.

Customized products which not in stock (eBike, Battery, eBike Conversion Kits) need 4-10 days to assemble and test.


Shipping Method:

1. For mass order, we recommend to ship by sea or Train to save shipping cost. We can ship all products to worldwide countries. For mass order to EU countries, we can also send by train and transfer by UPS to door (cheaper shipping cost and duty free way). For mass order to USA, we can also send by sea and transfer by UPS to door (cheaper shipping cost and duty free way).
 

2. For Land/Train/Air/Carrier shipping order: 

For standard products which not include battery, we send to all worldwide countries (by Land/Train/Air/Sea Transport).
 

For products which include battery, we can only ship to limited countries:
1. All EU countries
2. Iceland, Norway, Switzerland (Transfer from France)
3. Canada, USA
4. Belarus, Kazakhstan, Russian Federation, Ukraine
5. Australia, New Zealand
6. China, Japan, Malaysia, Singapore, South Korea, Thailand, Vietnam

 

Battery or products which include battery will be shipped by special way: Send by DG Air Cargo to local international airport and then after custom clearance will be delivered by UPS or FedEx. So it take longer time than standard products. This is duty free (DDP) shipping.

Products send to EU countries will be shipped by duty free way (Recommend), it take a little longer time than standard Express way (about 8-14 days arrive after delivery). This is duty free (DDP) shipping.

Products send to Belarus/Kazakhstan/Russian Federation/Ukraine by special line which take about 15-35 days and also be duty free shipping.



 
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